
Privacy Policy
When it comes to your information Australian Short Term Rental Accommodation – ASTRA is
committed to transparency and choice. We protect your privacy, so that you can focus on
achieving your goals. This website has a SSL certificate. This Statement is designed to let you
know what information we collect about you on our website (“Your Information”) and how we
use that information in accordance with our mission to provide quality online services.
What This Statement Covers
This Statement only applies to the personal information we collect through our website or email
and does not apply to information collected by or in connection with your use of our services.
Information We Collect:
When you visit our websites, we may collect or ask you to provide certain information in order to
help us manage our relationship with you. This information may include:
● Contact details, such as name, mailing address, email address, skype username and
mobile number;
● Shipping and billing information, including credit card (highly encrypted) and payment
information;
● Your transaction history;
● Information you provide to us to receive technical assistance or during customer service
interactions;
● Information about other people that you may provide with any program or services
including Refer-a-Friend;
● Information about your computer or device, including browser type and settings, IP
address and traffic data relating to your Internet connection; these details are collecting
Google Analytics.
How We Use Your Information:
We may use Your Information to:
● Verify your identity and entitlement to products or services, when you contact us or
access our services;
● Provide commercial quotes for our products and services;
● Process your purchase transactions;
● Update you on the status of your orders;
● Allow you to register products or services you purchase;
● Manage your subscriptions;
● Provide you with technical and customer support;
● Subscribe you to a newsletter, send product updates or technical alerts;
● Communicate with you about and manage your participation in contests, offers or
promotions;
● Solicit your opinion or feedback, provide opportunities for you to test software;
● Research and implement service improvements and service updates;
● Evaluate and improve the quality of my services and websites;
● Allow you to Refer-a-Friend who may be interested in my offerings, as permitted by law;
● Provide you with a customized experience when you visit my websites;
● Secure my systems and applications;
● Allow for the provisioning of services; and
● Enforce my legal rights or comply with legal requirements.
Marketing
Messages:
In addition to the purposes described above, we may, in compliance with applicable consent
requirements, use Your Information to provide you with advertisements, promotions and
information about products and services tailored to you and your needs. This may include using
demographic data or trend data provided by third parties (eg Google Analytics), where
permitted. Contact details, including phone numbers and email addresses, may be used to
contact you. If you do not want me to use Your Information in this way, you can simply choose
not to give your permission on the web pages and/or forms with which we collect Your
Information. You can also exercise this right at any time by unsubscribing from promotional
emails.
Tracking Technologies & Do-Not-Track Cookies
Cookies:
A cookie is a commonly used automated data collection tool. Cookies are small text files that
are placed on your computer or device by websites that you visit or HTML-formatted emails you
open, in order to make websites work, or work more efficiently. I may use cookies, web
beacons, pixel tags, scripts or other similar technologies on my websites or emails to, among
other things:
● Tailor information presented to you based on your browsing preferences, such as
language and geographical region;
● Collect statistics regarding your website usage;
● Provide me with business and marketing information; and
● In some cases, to enable a third party to deliver future advertising for my products and
services to you when you visit certain websites owned by third parties.
We use different kinds of cookies:
● Essential cookies are necessary to provide you with services and features available
through my websites. Without these cookies, services you may need, such as shopping
carts or e-billing, cannot be provided.
● Analytics or customization cookies collect information that is either used in aggregate
form to help us understand how the website is being used or how effective our marketing
campaigns are, or to help me customize the website for you.
● Advertising cookies and tracking scripts are used to make advertising messages more
relevant to you. They perform functions like preventing the same ad from continuously
reappearing, ensuring that ads are properly delivered and, in some cases, featuring ads
based on your interests.
If you do not wish to receive cookies you may be able to refuse them by adjusting your browser
settings to reject cookies. If you do so, we may be unable to offer you some of our
functionalities, services or support. If you have previously visited my websites, you may also
have to delete any existing cookies from your browser. I gather certain information automatically
and store it in log files. This information may include Internet protocol (IP) addresses, browser
type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp,
and/or clickstream data.
We may combine this log information with other information we collect about you. We do this to
improve services we offer you, to improve marketing, analytics, or site functionality.
We use Local Storage, such as HTML5, to store content information and preferences. Third
parties with whom I partner to provide certain features on our website or to display advertising
based upon your web browsing activity also use HTML5 to collect and store information.
Various browsers may offer their own management tools for removing HTML5.
Do-Not-Track:
There are different ways you can prevent tracking of your online activity. One of them is setting
a preference in your browser that alerts websites you visit that you do not want them to collect
certain information about you. This is referred to as a Do-Not-Track (“DNT”) signal.
Please note that our websites may not recognize or take action in response to DNT signals from
Web browsers. At this time, there is no universally accepted standard for what a company
should do when a DNT signal is detected. In the event a final standard is established, I will
assess how to appropriately respond to these signals.
For more detailed information about cookies, Do-Not-Track and other tracking technologies,
please visit allaboutcookies.org and allaboutdnt.com.
Third Party Data Collection:
This may also include cookies placed by third parties, to deliver tailored information and content
which may be of interest to you, such as promotions or offerings, when you visit third party
websites after you have left my websites. We do not permit these third parties to collect
personal information about you (such as email address) on my site, nor do we disclose with
them any personal information about you.
Social Media Features and Widgets:
Our website include social media features, such as Facebook’s “Like” button, and widgets, such
as the “Share This” button, or interactive mini-programs that run on our site. These features are
usually recognizable by their third party brand or logo and may collect your IP address, which
page you are visiting on our websites, and set a cookie to enable the feature to work properly.
Social media features and widgets are either hosted by a third party or hosted directly on our
site. Your interactions with these features are governed by the privacy policy of the company
providing it.
How We Disclose Your Information:
We do not sell, lease, rent or give away Your Information. We only disclose Your Information as
described below, within our group of brands, with our partners, with service providers that
process information on our behalf and with law enforcement. Processing is only undertaken for
the purposes described in this Statement. If we disclose Your Information, we require those we
disclose it with to comply with adequate privacy and confidentiality requirements, and security
standards.
Partners:
We may provide Your Information to our partners for the sole purpose of allowing them to
conduct Australian Short Term Rental Accommodation – ASTRA business. Our partners go
through a certification process and only after that are they authorized to promote and sell my
products and services. Our partners may use Your Information to communicate with you and
others about Australian Short Term Rental Accommodation – ASTRA products or services. If
you do not wish to receive promotional emails from our partners, you can unsubscribe directly in
the footer of the partner’s email to you.
Service Providers Processing Data On My Behalf
We may use contractors and service providers to process Your Information on my behalf for the
purposes described in this Statement. We contractually require service providers to keep
information secure and confidential and we do not allow my data processors to disclose your
information to others without my authorization, or to use it for their own purposes. However, if
you have an independent relationship with these service providers their privacy statements will
apply.
Law Enforcement
In certain instances, it may be necessary for Australian Short Term Rental Accommodation –
ASTRA to disclose Your personal information to government officials or otherwise as required
by applicable law. No personal information will be disclosed to any law enforcement agency or
governmental agency except in response to:
● A subpoena, warrant or other process issued by a court of competent jurisdiction;
● A legal process having the same consequence as a court-issued request for information,
in that if Australian Short Term Rental Accommodation – ASTRA was to refuse to provide
such information, it would be in breach of local law, and it or its officers, executives or
employees would be subject to liability for failing to honor such legal process;
● Where such disclosure is necessary for Australian Short Term Rental Accommodation –
ASTRA to enforce its legal rights pursuant to the laws of the jurisdiction from which such
information was gathered;
● A request for information with the purpose of identifying and/or preventing credit card
fraud; or
● Where such disclosure is necessary to prevent or lessen a serious and imminent threat
of bodily harm to the data subject.
How We Protect Your Information
This website has SSL installed. The connection between you and this website is encrypted
using Transport Layer Security (TLS). Credit card information is transmitted also using TLS
encryption.
Storage of Your Information
The information we collect from you may be stored on servers anywhere Australian Short Term
Rental Accommodation – ASTRA operate. Locally stored data are protected with AES 256 bit
key encryption.